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Where do I begin?...Tim (& subsequently, Jane) made us feel so welcome - coffee, chat, friendly & informative show round of the e-bikes. Next thing I knew, I was agreeing to a test ride 😳. Tim was simply wonderful at putting me at my ease without being patronising. He quickly identified the best bike for me based on what we hoped to do with it, my abilities & the fact we live in Derbyshire - so lots of hills! The test ride was fantastic… Having ridden for 45 minutes in total & covered 14km I felt confident we'd got everything just right…I hugged Tim before we left - a measure of how grateful I genuinely feel. His whole manner made me feel I was in really good, knowledgeable hands. What a thoroughly enriching experience and what an incredibly different way to make a purchase! If only all shopping experiences were like this. Do you need/want an e-bike? Go see Tim & Jane at SmileBikes - simply awesome!

Fantastic company. Very open and honest. No hard sell. Tim will take the time to discuss everything and every possible option available. A very personalised tailored service is provided. Can't recommend this company enough.

Tim, Jane and Shelly are lovely people. Nothing is too much trouble. Excellent advise and personal service. A unique buying experience

I didn't know that service as good as this existed any more. Having arrived as an e-bike nervous novice, I was soon put at my ease by the Smilebikes team, at this lovely spot near Norwich. Tim explained all the possibilities to me, and following a thorough test ride, and now understanding the quality and safety of their products, I ordered a bike on the spot! No need to go anywhere else, I know I am in good hands. The previous fabulous reviews were reassuring, but you can't beat finding out for yourself. Highly recommended.

Amazing service from the first phone call to the delivery of my bike. I would definitely recommend to everyone else, the service has been great I couldn't of asked for anything more. Thank you Tim, it has been a pleasure

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WHAT PEOPLE SAY

THE PERSONALISED ELECTRIC BIKE EXPERIENCE

COUNTRYSIDE DEMO RIDES

PASSIONATE KNOWLEDGEABLE STAFF

TRUSTED BRANDS

OPENING HOURS

HOW CAN WE HELP?

Appointment recommended weekdays / walk in weekends